Shipping guide
Every sale
- Ship within 4 days of payment, or the order is canceled and the buyer refunded.
- Add the carrier and tracking number on the order page. Tracking is required on every sale.
- Raw cards: penny sleeve, then a top loader or semi-rigid holder, taped shut with painter's tape, inside a team bag. Sandwich it between two pieces of cardboard in a bubble mailer.
- Graded cards: a slab sleeve or bubble wrap, then a small box with padding on every side so the slab can't move. Never ship a slab in a plain envelope.
- Keep your receipt and the label until the sale is paid out.
Cards over $500
- Signature on delivery is required.
- Insure the package for at least the card price, with the carrier or a shipping insurer.
- The order page will not accept tracking until both are marked.
- Buyers: film yourself opening the package in one take, label visible. It helps if anything is wrong.
After it ships
- When tracking shows delivered, mark it delivered with the date from the tracking page.
- The buyer confirms, or the sale is paid out 3 days after delivery if nobody reports a problem.
- If no delivery is marked, the order counts as delivered 10 days after shipping.